The dated comments below were collected during the month of March, 2014. POH asks all those who order online to tell us their POH story. POH could spout marketing all day, and not have the heartfelt sentiment displayed in these patient notes. Thank you to all of them.
POH tells all, that after you place an order, POH will only send three emails. 1- Order confirmation email (when we receive your order) to verify with you your order. 2- Order shipped notification email (when we ship your order). 3- Our "Did we do right by you?" follow up email (two or three weeks after shipping) At every link along that chain we ask for your input. PLEASE send us your POH story. We love to share them online.
P.S., We don't do unsolicited email.
March 2014 Word Of Mouth
3/31 Niles, New Oxford PA - Been using POH for years, supplied by my prior dentist. My current dentist does not carry this product. I still want to use POH dental floss.
3/31 Victoria, Locust NJ - I've used this toothbrush for over 20 years - love 'em! Please send a variety of colors when you fill my order.
3/29 Rae, Ypsilanti MI - I can't use any toothbrush but POH.
3/29 Kathleen, Coral Gables FL - No story, POH rec by my dentist.
3/29 Jerry, Raymond MS - Best toothbrushes I have ever used. My dentist gave me my first ones.
3/29 Tina, Louisville KY - Love my POH floss!
3/29 Earle, Fredericksburg VA - Been using POH probably over ten years. First bought at Harris Teeter stores, but now find ordering online best for me. Thank you.
3/28 P. A., Pine CO - Have used POH for years... love it!!
3/28 Did we do right? says:
3/28 Did we do right? Laura says: My order was fine. Website was easier to use. I did not want to create a PayPal account, so thanks for direct ordering. When I was on active duty in the Air Force, I used to buy POH at the exchange (AAFES) on bases. We don't live near a base and I'm pleased I can still get POH, I avoid other flosses, not as comfortable to use. Hope that helps.
3/28 Phyllis, Eagar AZ - No story - just a great product.
3/28 Did we do right? Dear POH, I was very pleased with the shipment. I had enough left from my previous order (2000?), that I can use the refills and still have my favorite dental floss at home, in my handbag, and in my travel bag. I had never thought of taking the dental floss top off--it is very easy, and now I can quickly see how much is left. I always try to convince other people that POH is the best! Yours, Gisela
3/28 Did we do right? Robert says: Have been using POH floss for many years and I know there is no better product on the market!
3/28 Did we do right? Dr. Lloyd L. says: I have teeth very close together and have trouble using floss from other companies. Therefore, I need POH floss, as I have no problem with POH. I was very unhappy that the only drug store in my town no longer has/carries POH.
3/28 Did we do right? Breece says: You did great!:)
3/28 Did we do right? Lisa says: Your service is awesome. My friends (and co workers!) think I am a weirdo because I give them toothbrushes as little gifts.
3/27 Luanne, Wylie TX - I cannot recall where I got the product (POH Waxed) 100 Yards Nylon but I love it, and I am running out. Looked you up online now placing an order for Lite Waxed cuz I didn't see the waxed one.
3/27 Did we do right? I am delighted with my purchase. No real story to tell. Boyfriend used to get them from his dentist. No more boyfriend so I sought them out at the source because I really like them. If you keep me on your mailing list, please limit emails to no more than once a month. I ordered 12 toothbrushes and will not need more for a while. Thanks again, Beverly [Somebody tell Beverly that POH does not do SPAM ]
3/27 Did we do right? says: I have always liked your floss and use it all the time. It's been many years. However, when I recently used your toothbrushes, I noticed how differently they feel compared with your brushes of the past. Why are the handles on your brushes an inch shorter, and also the head of the brushes are thinner and not as wide as they once were? The brushes I used are all right for a child, but certainly not an adult. My hand could scarcely hold the handle on the brush, and I am not a large adult. I notice that adult toothbrushes made by other manufactures all have handles that are longer than the ones you now make. Please make your toothbrushes the right size for an adult. [POH sent her to the Stu & Bob page HERE ]
3/27 Did we do right? Jane says: I don't have a story for you yet. My order came the day my husband passed away. The timing was perfect as the death was unexpected and the kids were here with no supplies. My daughter is a trauma flight nurse and she was here with JUST her flight suit and flight boots, no clothes. She drove 5 1/2 hours in the middle of a 36 hour shift. Eventually, the rest of the toothbrushes will be used in their Easter baskets and Christmas stockings. Our tradition is to put toothpaste, toothbrushes, and dental floss in each basket and stocking every year. Thank you for being American made.
3/27 Did we do right? Arnold says: Yes, thanks, everything got here fine. I just started using your products, so I’m still getting used to them. I will let you know. Thanks.
3/27 Did we do right? Greg says: Your service is very good, and I love your floss.
3/27 Did we do right? Jocelyn says: Yes, everything was fine and I received my POH order very quickly. Thank you.
3/27 Did we do right? Helen says: Yes, your service was fast. I was so happy to find you on line. I moved and I had used your toothbrushes for 10-20 years. My new dentist does not have your brand and the toothbrushes sold in stores are too stiff. Thank you!
3/27 Did we do right? Puzzle Lady says: As usual my POH order arrived in record time and in excellent condition! I really like the unwaxed floss also. It is nice to be able to find affordable, quality toothbrushes made in USA. Toothbrushes have become like tennis shoes in that they are overly designed and over priced! thank you for your plain, simple products.
3/27 Did we do right? Ruth says: I love my toothbrush!!!
3/26 Did we do right? I am so thankful for the friend that shared the information about your POH toothbrushes. I ordered a dozen of them and both my husband and I are quite happy with them. They are nice, functional toothbrushes and they do a great job. We also like the fact that they are made in the USA! Robin and Bonnie, Murphy, NC
3/26 Donald, Mission TX - I have been using POH dental floss for 40 years won't use anything else!
3/26 Kitty, Mahomet IL - My dentist gave POH to me 40 yrs ago. Have been using it ever since:))) [Classic NoWax™]
3/25 Susan, New Haven CT - Very glad to see you're now selling a super-soft brush.
3/23 Did we do right? All went well with the order. Products arrived in a timely manner. Love your floss. Thanks, Ms. Yee
3/23 Janet, Thousand Oaks CA - We used POH many years ago and finally found the website!
3/22 Kathy, Jonesboro GA - I first used POH floss when it was given to me at my 6 month dental cleaning appointment. I have been using nothing else since then. It has been several years now. So happy to see refills.
3/22 Karen, Grand Rapids MN - I got this at our dentist and won't use anything else!!! [Classic NoWax™]
3/21 Dr Kenneth M., Waltham MA - I have been using POH since 1974.
3/20 Patricia, Los Angeles CA - I have always, always, always been satisfied with your products, and your customer service. You guys rock! I prefer the Black 420 because the color eliminates the guess work, and the thinness allows me to have complete pain free flossing, which encourages me to do it more often than I did in the past. Thanks to you all.
3/20 Did we do right? I have commented before, but since you seem sincere in asking, I shall reiterate the fact that working with your company is the way that everything in this country should work - easy, efficient, and in the end a good product is in my hands (and mouth)! Thanks for being so conscientious about your business. You should run for political office. Cheers! - Mara, from little ole' Kentland, IN
3/19 Did we do right? Kathe says: POH, Yes, I received the toothbrushes that I ordered. As usual you gave me great service. Thank you.
3/19 Did we do right? Vicky says: It was great. The order was exactly what we ordered and it was received in very timely manner. Thank you so much!!
3/19 Did we do right? LD says: Love the product, and design of the containers for floss. Made one convert to POH, will work on more!
3/17 Timothy, Stillwater MN - Great stuff! I was given a sample to try from a friend & now I can't imagine using any other floss as they don't compare to POH.
3/15 Nathaniel, Barboursville WV - Users since the 1980s... found POH floss in the PX in Germany. Have ordered on-line since retiring from the Army in 1995.
3/14 Lorin, Vancouver WA - My periodontist has been handing these out when I have my roots scaled every 3 months. I was using another brand of toothbrush and that supply finally ran out. [POH EA toothbrush]
3/14 Laura, Keyport WA - I've been using POH for years, it was sold by AAFES on Air Force Bases.
3/13 Did we do right? Walter says: Yes, you provided the products we asked for. My wife is undergoing chemotherapy, and she says the toothbrush from POH is the best she has ever used for sensitive gums. Thank you.
3/12 Janel, Chatham IL - I have been looking for USA made products. I cannot find mouthwash made in the USA. Do you have suggestions? [Gargle with epsom salts like Grandma]
3/11 Did we do right? Dan says: Best toothbrush I ever used!! Great product....Thank you.
3/11 Did we do right? Catherine says - All Good. What are your thoughts on regular teeth cleanings at the dentist? 
3/11 Did we do right? Jenny says: Thank you. Very pleased with new toothbrushes & great service.
3/11 Did we do right? Linda says: Everything is fine. I don't really have a story. My dentist recommended POH because my teeth are so close together. It works great. I have finally got my husband using it, too. So will probably be ordering more frequently.
3/11 Did we do rights/ Kerry says: My order was prompt and all in order. Thank you.
3/11 Did we do right? NO says Vince & Mavis - I like your products but unfortunately I also think your products and shipping cost are overpriced. Sorry but you asked for feedback. [POH asks: Compared to what?]
3/11 Did we do right? says: Yes, I received the floss as ordered and am using it. It's the only kind I use. Thanks for making it and providing good service. Sincerely, Halbert
3/11 Did we do right? Donald says: Order received very promptly and am satisfied with it. I've used POH products for years and am very happy with them.
3/11 Did we do right? Dianna, RDH, says: We have struggled to find unwaxed floss and I remembered POH from my dental hygienist days and went on line to order. We are delighted.
3/11 Did we do right? Joe M., Washington, MO says: BuyPOH: I appreciate your prompt attention to my order. My order arrived successfully. I was first introduced to your product when I lived in Houston, TX. After moving back to St. Louis, I found a pharmacy who carried your dental floss. When the owner retired, he sold his pharmacy. I bought a case of you unwaxed floss which lasted me for 8 years. After my supply ran out, I tried several of the floss available in the local stores. I was never happy with the floss purchased locally. In frustration, I decided to see if I could find you on the internet. Success......I purchased a six-pack which will last me a while. I can now throw all those other dental floss containers away. What I like about your dental floss, it does not break or shred when I use it. I can now happily floss every day. Thank you for a fine product.
3/11 Did we do right? Sharon says: Yes I am very pleased with my order. I love this floss.
3/11 Did we do right? Michele says: Hello! The order that I received was incorrect. I ordered six #3 toothbrushes but I was sent six other brushes. However, I called right away and your customer service was fantastic. The woman on the phone was very friendly and eager to help. The correct order was shipped quickly. Although my original order was wrong, I'm very happy with the customer service and will certainly order again when I'm out of toothbrushes. Thanks!
3/11 Did we do right? says: Received the order. Love the black floss. Would not use any other product.
3/11 Did we do right? David says: We have been disappointed with fancy dentists with lots of "gifts" at the end of a dental visit. We are seniors and recently went to a dentist which is low key yet good. His parting gift was a POH toothbrush, only. We liked them so I went on line and found out we could get more toothbrushes for much less than the fancy ones in the stores. We are still satisfied but are still on our first one. We have a dozen to use when our present ones wear out. We will be back for more, when we need to replenish our stock.
3/11 Did we do right? Sally says: You are doing fine, love your products.I will be back!
3/11 Did we do right? "Piper" says: The POH toothbrushes are awesome. I ditched my electric brush for yours. But my real reason for buying the floss is because my bagpipe requires a thread that is floss like and un-waxed. Your floss was perfect for the job. Thanks.
3/11 Did we do right? Chris says: It was exactly what I ordered and expected. The dentist that I used for years has retired but his office always encouraged flossing. His hygienist recommended your floss because it simply does the job and does it right. I discovered Reasor's sold your floss but a year or so ago they stopped selling it (or at least I was unable to find it at the 71st and Sheridan store) which was so disappointing. My current dentist uses a floss card promotional advertisement for their office and I was given several cards but.....it wasn't P.O.H. It dawned on me I should Google P.O.H and was so excited that I found your website. I truly believe your floss is the best. Many thanks!!!
3/11 Did we do right? Kent says: Everything was fine was surprised to learn when I opened my recent shipment that the eco-friendly unwaxed floss refill was already spooled. I thought I would be spending time to spool it myself from a large spool. That's how it works for re-spooling my fishing reels. I like your system better!
3/10 Dr John S., Sanibel FL - Retired Dentist. Began my practice in 1954. Instructed patients on proper use of POH floss most of the following years.
3/10 Karla, Hot Springs Village AR - Many years ago our dentist in Austin, Texas gave us a roll of POH dental floss and we have used it ever since. We have continued to order this floss for almost 40 years.
3/9 Jacob, La Grande OR - I'm glad you sell refills.
3/7 Cynthia, New York, NY - The very best dental floss we have used!!!
3/5 Steven, Ringwood NJ - Used POH before and liked it.
3/5 Hilary, Austin TX - My dentist always gives me a POH toothbrush. I love them.
3/3 Thomas, Ocala FL - We use POH exclusively in our household.
3/3 Margaret, Chicago IL - My periodontist uses POH. I love the dental floss.
3/3 Laure, Hemphill TX - Only dental floss I like using now.
3/1 Deborah, Sudbury MA - There is none to tell, I just want an old fashioned toothbrush.